FAQ - about chartering a boat with Angelina Yachtcharter in Croatia

Welcome to our frequently asked questions section.

What are my extra costs in the base?

Obligatory to every reservation is Transit log, that includes final cleaning, gas, bedlinen, W-Lan 70GB/week, basic package for toilets and kitchen, check in and out services.

Additional to this you are paying Tourist tax, that is regulated by the law. TOURIST TAX must be paid at the base, prior to embarkation for the entire accommodation period. Tourist tax 10,00 kn (ca 1,30 EUR) for adults, 5,00 kn (ca 0,65 EUR) for children per night (obligatory – cash HRK only).

How do I leave my deposit?
Where can I park my car and what about payment?
When can I send you my crew list data?
What documents do you require for check-in?
If I hire a skipper, who pays for the damage?
When is regular check-in starting?
What if I come late on Saturday and miss check-in hours?
When do we need to be back for a check-out?
Do we charge extra diving inspection for arriving late?
What is the procedure in case of an accident?
Is sailing allowed outside Croatian National Waters?
Is passing 'Zdrelac bridge' allowed?
Do you offer transfer and what is needed for arrangement?
Do we buy groceries before the arrival?
Do we need to fulfil the fuel before the check-out?
Can we come back on Saturday morning?
If there is smaller damage happened on boat, do I call technical support?
Do I get an invoice for the damage event and who pays for it?
Do I need to clean the boat before disembarking?
Do I put trash away before I leave the boat?
Can I leave my luggage somewhere and how much does it cost?
What time reception opens and closes?
What happens when I have a complaint?
To whome do I send my claim to?
I never got the answer to my claim, why?
I have a possible cancellation of the reservation, what now?
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